Privacy Policy

Our Commitment to Your Privacy

At TimberVista Manchester Deck Builder, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you provide to us.

Information We Collect

We collect information that you voluntarily provide when you contact us for a quote, schedule a consultation, or use our services. This may include:

• Your name, phone number, and email address
• Your property address and project details
• Payment and billing information
• Communications you send to us

We may also collect technical information when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve your experience on our site.

How We Use Your Information

We use the information we collect to provide you with the best possible service. This includes:

• Responding to your inquiries and providing estimates
• Scheduling and completing your deck project
• Processing payments and sending invoices
• Communicating with you about your project
• Improving our services and website experience
• Sending you occasional updates about our services (you can opt out anytime)

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Your payment information is processed through secure, encrypted channels.

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but are committed to doing our best to safeguard your data.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (like payment processors)
• When required by law or to protect our legal rights
• With your explicit consent

Any third parties we work with are required to protect your information and use it only for the specific purpose we share it with them.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or update your information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this privacy policy or how we handle your information, please reach out to us: